Business Services

Business Challenge:

As the world’s largest chemical distributor, this client had an aggressive growth goal to increase top line revenue by 500 million in 5 years.


With existing resources maximized on initiatives, D2M was brought in as an outsource service provider to augment the existing sales teams with qualified leads for follow up. In order to do this, a comprehensive systems approach was needed, given the complexity of the market. With thousands of products and thousands of ways to supply the products, trying to size a potential opportunity required complex product and pricing to be customized into the scripting mechanism. The result was a highly credible agent team capable of generating significant opportunity.


  • Identified over $180 million in sales opportunity in process in first year
  • ROI of 6:1 based on closed sales YTD
  • Increased existing client sales through cross-sell and upsell